Effective Date: January 1, 2025

At ChopFoods.online (“ChopFoods”, “we”, “our”, “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your data when you use our website, mobile app, or related services.

By using ChopFoods, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following information when you use our services:

• Personal Information: Name, phone number, email, delivery address, payment details.

• Order Information: Items ordered, order history, preferences, and feedback.

• Device & Usage Data: IP address, browser type, operating system, app activity, and location (if location services are enabled).

• Third-Party Information: Data from payment providers, social logins (Google, Facebook), or analytics services.

2. How We Use Your Information

We use your data to:

• Process and fulfill your orders.

• Communicate order updates, promotions, or service announcements.

• Improve our services, app, and website functionality.

• Personalize your experience and provide relevant recommendations.

• Prevent fraud and ensure security.

• Comply with legal and regulatory requirements.

3. How We Share Your Information

We do not sell your personal information. We may share your data with:

• Vendors/Restaurants: For order fulfillment.

• Delivery Riders: To ensure accurate and timely delivery.

• Payment Providers: To process transactions securely.

• Legal Authorities: When required by law or for fraud prevention.

• Service Providers: Such as analytics and cloud hosting companies, under strict confidentiality agreements.

4. Cookies and Tracking

We use cookies and similar tracking technologies to improve your browsing experience, remember preferences, and analyze usage patterns. You can disable cookies in your browser settings, but some features of ChopFoods may not function properly.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights

You have the right to:

• Access and update your personal information.

• Request deletion of your account and data.

• Opt-out of marketing communications.

• Withdraw consent where applicable.

To exercise these rights, please contact us at support@chopfoods.online.

7. Children’s Privacy

ChopFoods is not intended for children under 13 years old. We do not knowingly collect personal information from children.

8. Changes to This Privacy Policy

We may update this policy from time to time. The revised version will be posted on this page with the updated effective date. Continued use of our services constitutes acceptance of the updated policy.